Mental Health, Workplace Performance & Sustainable Success Expert
Calissa Ngozi
Calissa Ngozi is a 9x award-winning mental health expert, bestselling author, business owner, organizational leader, professor, and trusted media voice who helps organizations unlock better performance by putting people at the centre of how they lead, work, and succeed.
With more than 25 years of experience spanning mental health, education, social services, and entrepreneurship, Calissa understands both sides of workplace performance: what organizations need to achieve and what people need to achieve it. Her keynotes explore the human factors behind high-performing workplaces, from leadership, trust, and psychological safety to resilience, engagement, workplace culture, and sustainable success.
Author of the Amazon #1 bestseller The Oxygen Mask Mindset™ and a sought-after expert featured on CP24, CTV, Global News, Breakfast Television, SiriusXM and more, Calissa brings warmth, credibility, humour, energy and practical insight to every stage, helping people thrive so organizations can, too.
Biography
Calissa Ngozi is a 9x award-winning mental health expert, bestselling author, business owner, organizational leader, professor, and trusted media voice who brings a uniquely human perspective to one of today’s biggest workplace questions: How do we create environments where people can thrive and perform at their best?
With more than 25 years of experience spanning mental health, education, social services, healthcare, rehabilitation, and entrepreneurship, Calissa has spent her career understanding what helps people function, adapt, connect, and succeed. Today, she brings that expertise into organizations to address the human factors behind workplace performance, from leadership, communication, trust, and psychological safety to resilience, engagement, culture, well-being, and sustainable success.
Calissa also understands workplace performance from the organizational side. As a business owner and leader within a multimillion-dollar organization, she knows that organizations have real goals to meet, results to deliver, and change to navigate. Her work bridges those two realities, helping leaders create the conditions people need to do their best work without compromising accountability, expectations, or performance. This balance is reflected throughout her current keynote work, including adaptive leadership, creating cultures where people feel valued, building resilient teams, and uncovering the human factors beneath performance challenges.
She is the author of the Amazon #1 bestselling book, The Oxygen Mask Mindset™: Reclaiming Your Energy in a World That Glorifies Exhaustion, which challenges the idea that achievement has to come at the expense of well-being. Her signature Oxygen Mask Mindset™ and CARE Framework give audiences practical tools for protecting their capacity while continuing to perform at a high level.
A Professor at Mohawk College, Calissa has shared her expertise across television, radio, and digital media, including appearances on CP24, CTV, Global News, Breakfast Television, SiriusXM, The Social, CHCH, and more. She has also served in leadership and community roles, including as a former Board Director with the Ontario Association of Child and Youth Care and as a member of the Pathstone Mental Health Foundation Board.
On stage, Calissa combines deep subject-matter expertise with storytelling, humour, warmth, and practical application. Whether she is speaking about leadership, workplace performance, resilience, culture, mental health, or sustainable success, her message is grounded in a simple belief: when organizations get the people side right, stronger performance follows.
Expertise
- Workplace Performance
- Adaptive Leadership
- Psychological Safety & Trust
- Employee Engagement & Retention
- Workplace Culture & Belonging
- Resilience & Change
- Mental Health & Well-being
- Sustainable Success
Published Books:
Amazon #1 Bestseller
It challenges the idea that achievement has to come at the expense of well-being. Her signature Oxygen Mask Mindset™ and CARE Framework give audiences practical tools for protecting their capacity while continuing to perform at a high level.
Media & Visibility
A trusted voice across television, radio and digital media.
- CP24
- CTV Your Morning
- CTV News Channel
- CTV Montreal
- Global News
- Breakfast Television
- SiriusXM
- The Social
- CHCH Morning Live
- CJAD Montreal
- Newstalk 1010
- YourTV Niagara
See her change the temperature
Three minutes with Calissa Ngozi
Workplace performance without the burnout tax. She gives leaders something to do on Monday, not just something to feel on the day.
Start hereLittle Black Girl, Do You Know Your Worth?
Speaker Slam winner
Keynote Topics
High performance should not come at the expense of well-being. Drawing on her signature Oxygen Mask Mindset™, Calissa challenges the belief that success requires constant sacrifice and shows audiences how to protect their capacity while continuing to perform at a high level.
Through her CARE Framework of Clarity, Activity, Resilience and Engagement, participants learn a practical approach to recognizing depletion, strengthening well-being and creating success they can sustain.
Key Take-Aways:
- Recognize the habits and patterns that lead to chronic stress and burnout
- Set boundaries that protect energy without compromising performance
- Build practical habits that support mental health, resilience, and long-term success
The CARE Framework:
- Clarity – get clear on what matters most
- Activity – take intentional action
- Resilience – build the capacity to adapt
- Engagement – reconnect with purpose and people
Ideal Audiences:
- Healthcare Professionals
- Corporate Teams
- Educators
- Helping Professionals
- Leadership Conferences
- Employee Wellness Events
Great leadership is not one-size-fits-all. Just as different people are motivated, challenged, and supported in different ways, they need different things from the people who lead them.
Calissa introduces a more adaptive approach to leadership that helps leaders understand who is in front of them, flex how they communicate, and give people what they need to succeed without compromising expectations or accountability.
Key Take-Aways:
- Recognize why identical leadership does not always create equitable results
- Adapt communication and leadership styles to different people and situations
- Balance empathy, accountability, support, and expectations
- Build stronger relationships that improve trust, engagement, and performance
Ideal Audiences:
- Executives
- People Leaders
- Managers & Supervisors
- Emerging Leaders
- HR Professionals
- Leadership Retreats
People work differently when they know they matter. In this human-centred keynote, Calissa explores the powerful connection between feeling valued and how people engage, contribute, collaborate, and stay.
Audiences discover that creating a culture of value goes far beyond recognition. It is built through everyday leadership, communication, connection, and the moments that tell people, “You matter here.”
Key Take-Aways:
- Understand the connection between feeling valued and workplace performance
- Identify everyday behaviours that help people feel seen, heard, and appreciated
- Strengthen belonging, trust, and connection across teams
- Create a culture that supports greater engagement, commitment, and retention
Ideal Audiences:
- Corporate Teams
- People Leaders
- HR & People and Culture
- Employee Engagement Events
- Association Conferences
- Healthcare & Education Teams
Change is inevitable. How teams respond to it can become their greatest advantage. Calissa reframes resilience from simply pushing through adversity to developing the mindset, behaviours, and workplace conditions that help people adapt, recover, and continue performing when circumstances change.
This keynote equips teams to navigate uncertainty without losing their well-being, connection, or momentum.
Key Take-Aways:
- Reframe change as an opportunity for adaptation and growth
- Develop healthier, more sustainable responses to uncertainty and pressure
- Strengthen individual and collective resilience before challenges arise
- Build teams that can adapt, recover, and move forward without burning out
Ideal Audiences:
- Corporate Teams
- Leadership Teams
- Organizations Navigating Change
- Healthcare Professionals
- Associations
When performance slips, organizations often look first at processes, productivity, or strategy. But behind many performance challenges are human ones: trust, communication, leadership, connection, psychological safety, and well-being.
Calissa challenges leaders to look beneath the symptoms and understand what their people actually need to do their best work. Because when organizations get the people side right, stronger performance follows.
Key Take-Aways:
- Identify the human factors hiding beneath common performance challenges
- Understand how trust, communication, psychological safety, and well-being affect results
- Recognize leadership behaviours that strengthen or undermine performance
- Create workplace conditions where people are equipped and inspired to do their best work
Ideal Audiences:
- Executives & Senior Leaders
- Leadership Teams
- HR & People and Culture
- Corporate Conferences
- Managers
People aren’t your greatest asset.
They’re your greatest advantage.
Testimonials
Calissa brought incredible energy to the stage, kept the momentum going, and built a strong sense of continuity throughout the program. What impressed me most was her ability to go with the flow when things shifted behind the scene. She handled changes seamlessly and made it feel effortless to the audience.
Lori Pugh, Vice President, MPI Academy
Calissa has that rare ability to connect authentically with people. She made the program flow seamlessly while also weaving in fun and memorable moments that elevated the experience for everyone in the room. Her presence was warm, professional, and energizing, and she truly set the tone for a successful event.
Julia McDevitt, Owner & Principal Planner, Elm City Events
Having collaborated with Calissa on a mental health conference, I have witnessed firsthand her remarkable ability to engage and empower audiences through her powerful and engaging approach. Her passion for mental health advocacy and commitment to fostering resilience in others is truly inspiring.
Sarah Pritula, Director of Philanthropy, Habitat for Humanity Niagara
Photo Gallery
Calissa Ngozi
Calissa Ngozi
Calissa Ngozi
Calissa Ngozi
Calissa Ngozi
Calissa Ngozi
Calissa Ngozi at a speakerslam competition
Calissa Ngozi speaking at a Niagara Catholic School Board school
Calissa Ngozi speaking at a Niagara Catholic School Board school
Calissa Ngozi speaking at a Niagara Catholic School Board school
Calissa Ngozi at the Easter Seals Ontario Fundraising Event
Calissa Ngozi at the Easter Seals Ontario Fundraising Event
Calissa Ngozi on a panel at GNCC Women’s Day Event
Calissa Ngozi
